PRIVACY POLICY

Privacy Policy For Benchmark Painting LLC

Effective Date: July 8, 2025

At Benchmark Painting LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.benchmarkpaintingtx.com, use our painting services, or otherwise interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

A. Personal Information You Disclose to Us:

Contact Information: Name, address, email address, phone number.
Project Details: Information related to your painting project, such as property type, size, desired services (residential or commercial, interior or exterior), and specific preferences.
Payment Information: If you make payments to us, we may collect payment details (though typically processed by third-party payment processors).
Communication Data: Records of your correspondence with us, including emails, phone calls, and messages.

B. Information Collected Automatically:

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes. This may include:

Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like pixels and web beacons) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or can be incorporated here).

2. How We Use Your Information

We use the information we collect or receive for various purposes, including:

To Provide Services: To schedule appointments, provide estimates, perform painting services, and manage your projects across Central Texas, including areas like New Braunfels, San Marcos, Seguin, and La Vernia.
To Communicate With You: To respond to your inquiries, send service updates, confirmations, and other administrative messages.
To Improve Our Services: To understand how our services are used and to develop new offerings, enhance existing features, and improve overall customer experience.
For Marketing Purposes: To send you promotional materials, special offers, or other information about our services that may be of interest to you, where you have consented to receive such communications. You can opt-out of marketing communications at any time.
For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
To Ensure Security: To protect against fraudulent or illegal activity.

3. How We Share Your Information

We may share your information in the following situations:

With Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, customer support, marketing assistance).
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Benchmark Painting LLC Website: www.benchmarkpaintingtx.com

Phone: (830) 360-0871

Email: benchmarkpaintingtx@gmail.com

"Trusted Excellence, Painting with Uncompromising Quality"